Terms and Conditions of Headbanger's Holiday Festival

This page informs and sets out the terms and conditions between Headbanger's Holiday festival (MH Music Holiday GmbH) (hereinafter referred to as "Promoter of Headbanger's Holiday festival") and buyer of the festival ticket (this includes also gift tickets) and/or other visitors or guests at the festival. By purchasing or receiving a ticket, or if you are by any case visiting Headbanger's Holiday festival and/or are you present at the festival area, you agree fully and are bound by these Terms and conditions. Please read the Terms and conditions carefully. 



Promoter of Headbanger's Holiday festival reserves the right to change these Terms and conditions at any time. Any amended terms and conditions will be posted to this website. Please check this section regularly for changes to ensure you have up to date information. If you purchase a ticket after any amendment to these Terms, you agree to be bound by the updated version of these Terms. Promoter of Headbanger's Holiday festival reserves the right to modify, alter, or update the program, venues or schedule at any time without prior notice. All possible changes will be announced on our website www.headbangersholiday.com and/or festival Facebook page, so please check it regularly. In the event of any breach of these Terms and conditions, Promoter of Headbanger's Holiday festival reserves the right to cancel tickets, to refuse admission, to remove the holder or to confiscate offending articles, as the case may be, and in any case, to retain any funds paid for the festival ticket. Promoter of Headbanger's Holiday festival reserves the right to add extra shows and/or additional days to the festival billing. This ticket may not cover such additions and in that case up-charges may appear. All ticket holders and potential visitors will be informed about such activities via www.headbangersholiday.com and/or festival Facebook page.

Any festival ticket has its declared value and is owned by the Promoter of Headbanger's Holiday festival until its full price is paid. By buying the ticket, the visitor fully accepts the rules of conduct, imposed by the venue and by the Promoter of Headbanger's Holiday festival. Hard copy ticket without a stub will be considered invalid. Keep your ticket in a safe place and do not bend or fold it. Promoter of Headbanger's Holiday festival does not accept any responsibility for problems, caused due to mechanical or any other kind of damage to the ticket after its purchase, which could result in declaring it invalid. Date of the Headbanger's Holiday festival is subject to change without prior notice. You will be informed about such activities via www.headbangersholiday.com and/or festival Facebook page. Promoter of Headbanger's Holiday Festival reserve the right to alter or vary the content or timing of the whole or any part of the event due to circumstances beyond our reasonable control and also reserves the right to modify, alter, or update the programme, venues or schedule at any time without prior notice and without being obliged to refund or exchange tickets. All possible changes will be announced on our website www.headbangersholiday.com and/or festival Facebook page, so please check it regularly. Promoter of Headbanger's Holiday festival reserves the right to adjust the ticket price in case of a prominently negative inflation rate. Promoter of Headbanger's Holiday festival advises festival visitors to purchase their tickets only at authorized sale points. 
Upon entry to the festival grounds, your ticket will be annulled and you will be given a festival wristband, which will allow you to exit and enter the festival grounds without limitations. From that moment on, the entry ticket is no longer valid. The holder of this ticket declares, that he/she is informed about the rules, which the Promoter of Headbanger's Holiday festival has posted on www.headbangersholiday.com and that he/she fully accepts those rules. If the holder does not adhere to the rules, posted on www.headbangersholiday.com or abuses the ticket or the festival wristband in any way, he/she will be removed and banned from the venue and/or handed over to the competent authorities. Promoter of Headbanger's Holiday festival reserves the right to decline or forbid entrance to the Festival to anyone, who possesses any kind of risk, threat or liability to the festival itself, might in any way endanger the safety of the visitors or cause any kind of problems. 

Already issued festival wristbands are not transferrable to another person. With purchasing the festival ticket, the festival visitor also accepts and agrees to the working hours of the festival Entrance working hours. Visitor also acknowledges and agrees, that it is not possible to exchange the ticket for a wristband outside of the Entrance working hours and therefore entry to the festival area is not possible.

Admission and participation at the festival, including staying at the festival camping area, is at the visitors' own risk. Promoter of Headbanger's Holiday festival will not be held liable for any loss, injuries or damages sustained at the event including damage, theft or losses to property and vehicles (cars, campers, motorcycles, including caravans etc.), if the cause is due to the negligence of the ticket holder or the unforeseeable actions of third parties, including force majeure.

In case the festival is canceled or postponed for any reason except for the Force Majeure, ticket owners will be informed about the validity of the tickets and possible refunds. Ticket owners will be informed about the postponement of the festival or all possible changes via e-mail, and same informations will be published on our website  www.headbangersholiday.com and/or festival Facebook pagePromoter of Headbanger's Holiday festival reserves the right to modify parts of the program in line with the festival concept. In case of such modification, the entry ticket is equally valid, can not be returned and no additional fee will be requested. 

Promoter does not accept responsibility for counterfeit tickets. The ticket has a special way of protection and any abuse of such will be dealt with according to the law. In case of festival cancellation, changes of dates or any other changes, regarding the festival, the additional expenses (public or organized transportation, private travel arrangements, accommodations and/or others) will not be reimbursed. All festival visitors (including minors) give their full consent to be photographed, filmed or recorded as part of the audience. All video, photo and audio materials acquired on festival site are available to be used for promotional purposes of the Headbanger's Holiday festival and other promotional activities, organized by Promoter of Headbanger's Holiday festival. With the possession of any festival wristband and / or by entering the event and/or by your presence at the event site, you acknowledge and fully agree that you may be photographed and recorded as part of such footage and its use in distribution (commercial or otherwise) without any payment.

It is strictly forbidden to carry into the festival area any kind of illegal substances, glass (of any kind), spray cans, laser equipment or laser pens, gas canisters, fireworks, flares, Chinese lanterns, klaxons, air horns or other similar items capable of making loud noise and any item which may reasonably be considered for use as a weapon. Headbanger's Holiday Festival operates a zero tolerance on drugs/legal highs and entry will be refused for those attempting to enter the event with any. If a person is caught at the festival area with the possession of illegal substances /drugs /legal highs, law enforcement will be informed and the festival wristband will be revoked and a person will be escorted off premises and future access will be restricted, without any explanation and without a refund.

You may be searched upon entry to the festival site. Any items that may be used in an illegal or offensive manner will be confiscated. No responsibility by the Promoter of Headbanger's Holiday festival is given for the return of confiscated items. If a person possesses illegal substances, law enforcement will be informed and a person may be arrested.

WARNING: Exposure to loud music can damage your hearing. Fast-changing lights can be dangerous for persons, suffering from epilepsy.

Force Majeure:
in the case of circumstances beyond Promoter’s control such as war, civil or political unrest, actions and orders from the authorities, strikes, catastrophes, epidemics, pandemics or other severe damages or highly unexpected factors, Promoter of Headbanger's Holiday festival may cancel or may be forced to cancel the festival. In such case all the funds received including (but not limited to) money from sold tickets, camping, addtional fees, upgrades, sponsorship, donations and similar will not be refunded.

Only visitors, who are aged 18 years old or older on their first day of the official festival start date, may enter the festival area. Visitors might be asked for a valid ID/proof of identification (valid passport or valid ID card, copies are not accepted) at the festival entrance by festival staff. Ticket holders under 18.years of age may enter only if accompanied by their parent or legal guardian. Children up to 12.years of age can enter the festival for free, accompanied by their parent or legal guardian. Parents and/or legal guardians are fully responsible for their children/minors for the whole duration of the festival. Children and minors will not be served alcoholic drinks at the festival. 

Promoter of Headbanger's Holiday festival accepts no responsibility for goods or services, purchased from third-party traders. Tickets cannot be used as part of any marketing, media or sales promotion whether commercial or non-commercial without prior written permission of Promoter of Headbanger's Holiday festival. To protect your own safety and those of other guests, please act responsibly. 

If you are caught urinating or defecating in places other than a toilet, your festival wristband will be revoked and you will be escorted off premises and future access will be restricted, without any explanation and without a refund.

Please use bins and recycling points provided and separate the thrash! Burning of plastics, bedding, tents, furniture, and other objects is not permitted anywhere on the site and could result in criminal charges being brought against anyone caught doing so.

Anti-social behavior will not be tolerated and any visitor acting in such a way will have the festival wristband revoked and escorted off-premises and future access will be restricted, without any explanation and without a refund.


PETS

Pets are strictly forbidden at the area of the festival, including camping area. If any visitor will not obey this very strict rule, his/hersfestival wristband will be revoked and he/she will be escorted off-premises and future access will be restricted, without any explanation and without a refund.


CAMPING



Camping at the festival camping area is possible only to visitors with a valid Festival ticket.
 Camping is allowed only on the designated camping area. It is forbidden to set up tents outside of the fenced area of the Festival Camp or restricted areas of the Festival Camp.



Unregistered people and anyone without a valid Festival wristband cannot enter the Festival campsite and visitors camping at the Festival camp are not allowed to escort such individuals onto the Festival Camp site.

CAR PARKING



Car Parking is available only to visitors with a valid Headbanger's Holiday Festival ticket. Vehicles are parked at the festival Parking area entirely at owner's risk. At car parking, please obey the security personnel and park your car as instructed. Promoter of Headbanger's Holiday festival will not be held liable for any loss or damages sustained at the event including damage, theft or losses to property and vehicles (cars, campers, motorcycles, including caravans etc.), if the cause is due to the negligence of the ticket holder or the unforeseeable actions or third parties, including force majeure.

These Terms and Conditions are to be interpreted in accordance with Croatian law and any dispute of these Terms and Conditions is subject to the exclusive jurisdiction of the Croatian court of law.